Buying a home is a stressful and hectic process

by Nafis Addnan
(Hamilton)

I had the pleasure of working with Marie Copeland throughout my mortgage process. Buying a home is a stressful and hectic process, specially when purchasing in a different province across the country. Marie was extremely professional, efficient and helpful in all aspects. My spouse and I had applied for a mortgage through CIBC (they said we were 'pre-approved' for 100k higher than what our offer was) for which they had initially taken 3 to 4 weeks and asked us for the same documents over and over and over again. We had a condition of financing on the property for which they had asked us to get 2 separate extensions and then told us the day before finance condition date that we were not actually approved. This sent us into a panic and frenzy after well over a month of having to stress over it already. This is when I came across Marie. I had called her office and she answered immediately, I was able to go over my concern and she was very helpful right from the start. She told me exactly what I needed to get the mortgage and asked if it was possible for me to ask for a week from the seller so she could get everything done. Within the next week I had signed my approval papers and Marie was able to get me an interest rate which was half of what the bank was offering. She even went above and beyond and kept checking in with us after we had travelled across the country to make sure we were holding out ok and reassured us regarding the house when we had closing delays. For as long as she is in practise, I will go to her for all my mortgage needs and will also recommend her to all of my family and friends who ask. I would like to thank Marie for all that she has done for us and we will be eternally grateful.